The VP, Key Account Management (KAM) will support the SVP, Commercial in the development, maintenance, and execution of strategies to strengthen existing relationships and foster new relationships with Pharma and Key Accounts through the leadership and management of the KAMs team, which will support the continued growth of FUJIFILM Diosynth Biotechnologies (FDB) and ensure we meet our strategic goals and ambitions.

We are a dynamic global company and our focus is to combine technical leadership in cell culture, microbial fermentation and gene therapies with world class cGMP manufacturing facilities to advance tomorrow’s medicines.

With sites in Billingham & Wilton UK, Hillerod Denmark, North Carolina, Texas and California USA, the size and breadth of our business will open up huge opportunities for you, whether you want to move to a different role in the UK, relocate, or progress and take on more responsibility.

Our teams are proud to partner with innovative companies reimagining what’s possible in biopharmaceuticals. Every day at FDB is a day for improvement, each challenge is an opportunity for growth, and every moment is a chance to evolve together.

The work we do at FUJIFILM Diosynth Biotechnologies (FDB) changes lives, and our united passion for advancing tomorrow’s medicines – our Genki – will always be our driving force. Whilst working as the VP of Key Account Management in our global Commercial Development team, you’ll be joining other motivated individuals who fuel one another’s passions and embrace every day as an opportunity. We aim to foster a collaborative, innovative and rewarding environment, where diverse perspectives and people come together united by a common purpose and shared values. We pursue our fullest potential as individual contributors and team members. We strive to be the CDMO of choice for our customers - and the employer of choice for our talent.

Essential Functions: 

• Work with the SVP, Commercial to design and implement strategies to support the growth of FDB aligned with the near-, mid- and long-term plans. 
• Provide effective leadership and management of the KAMs team to ensure they develop and nurture deep relationships with Pharma and Key accounts to identify trends and needs of the market and provide feedback to the wider FDB team to support continued investment and business diversification. 
• Management of high profile Pharma accounts which require senior support. 
• Coach and mentor the Executive Directors, KAMs to ensure they excel in their roles and therefore provide great customer service to all key accounts. 
• Take a pro-active role in the Commercial Leadership Team to ensure our strategies continue to be aligned with our FDB goals and we are keeping up to date with new trends and market data, amending the strategy as required. 
• Work with the broader FDB teams to ensure effective support to the KAMs team. 
• Support with recruitment, on-boarding, succession planning and career development of the KAMs team. 
• Act as a point of escalation for customer complaints/concerns. 
• Negotiate and re-negotiate commercial contracts with accounts including MSAs, CSAs, Scope of work, equipment, and capital purchases. 
• Lead major site customer visits. 
• Ensure we have effective cover for all key accounts across the network. 
• Ensure cross functional collaborative and project team leadership assignment consistent with personal strategic, operational, and technical leadership. 
• Attend commercial events to promote the work of FDB and support lead generation. 
• All other duties as assigned. 

Required Skills & Abilities: 

• Demonstrated leadership skills; Ability to develop strategic relationships. 
• Ability to coach and mentor teams. 
• Demonstrated experience working with Pharma organizations. 
• Experience with IP and legal issues. 
• Proven ability to write business documents to a high standard. 
• Proven negotiation skills. 
• Proven presentation skills. 
• Ability to work effectively and lead in teams. 
• Proven evidence of continuing professional development. 
• Frequent travel is expected. 

Qualifications: 

• PhD with 12 years of relevant senior level relevant business experience in the biopharmaceutical area and a personal network of contacts in the industry or;
• Master’s degree with a minimum of 15 years’ experience in the biopharmaceutical area and a personal network of contacts in the industry

At FDB, your passion – your Genki – is your power and we empower you to define what Genki means to you.

When you join us, we will train, develop and support you to become the best you can possibly be. We offer a structured new starter induction programme as well as on-going development training. In addition to this, we offer:

• Competitive salary plus company bonus scheme
• 35 days of holiday, plus bank holidays.
• Salary Sacrifice scheme offering, healthcare, bikes, dental etc.
• Generous pension scheme
• Free parking and electric charging points